Privacy Policy
This policy explains what personal data we process when you use the platform, why we process it, and what rights you have.
Last updated
March 31, 2026
Important Notice
This Privacy Policy applies to the Tripko platform and to all public and authenticated areas of the website, including browsing offers, sending inquiries, creating an account, signing in, publishing offers, and contacting support.
This is an initial privacy policy draft for the product and should be completed with the full legal entity name, registered address, tax details, and final third-party integrations before public launch.
1. Who Controls Your Personal Data
The controller of personal data processed through the Tripko platform is the platform operator. For privacy-related questions, you can contact us at patuvajmkd@gmail.com.
Before production launch, this page should be updated with the full legal company name, registered office, and any additional legally required contact details.
2. What Data We Collect
We may collect identification and contact data such as your full name, email address, phone number, and any information you voluntarily submit through the website forms.
For agencies, we may also process business-related data connected to agency profiles, offers, images, customer inquiries, credits, and featured placement history.
When you use the platform, we may also collect technical data such as IP address, browser type, device information, session identifiers, system logs, and security-related records.
3. Why We Use Personal Data
We use personal data to create and maintain user accounts, authenticate users, verify email addresses, secure the platform, and provide customer support.
We also use data to process offer inquiries, enable communication between users and agencies, manage agency applications, moderate reviews, and improve the functionality of the platform.
When credit purchases are enabled, personal data may also be used for payment processing, transaction records, fraud prevention, invoicing, refunds, chargeback handling, and compliance with legal obligations.
4. Legal Basis for Processing
We process personal data when it is necessary to perform a contract or take steps before entering into a contract, when we have a legitimate interest in running a secure and reliable platform, when we are legally required to do so, or when you have provided consent.
If processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
5. Who We Share Data With
We may share personal data with technical and business service providers that help us operate the platform, such as providers for hosting, databases, email delivery, authentication, image storage, and payments.
This may include Dodo Payments for payment processing and related billing operations, as well as Google Analytics if analytics cookies are accepted by the visitor.
As part of the inquiry workflow, the information submitted through the inquiry form may be shared with the relevant travel agency so it can respond to the request.
We may also disclose personal data where required by law, requested by a competent authority, or necessary to protect our rights, users, or systems.
6. How Long We Keep Data
We keep personal data only for as long as necessary for the purposes for which it was collected, for maintaining accounts, for fulfilling contractual and legal obligations, and for resolving disputes.
Technical logs, security records, contact requests, and certain administrative records may be retained for different periods depending on their purpose and applicable legal requirements.
7. Your Rights
Under applicable data protection rules, you may have the right to request access to your personal data, correction, deletion, restriction of processing, objection, or data portability where applicable.
To exercise your rights, contact us at patuvajmkd@gmail.com. We may request additional identity verification before responding to a request.
8. Cookies and Similar Technologies
The platform may use necessary cookies for sign-in, security, language preferences, session handling, and stable website functionality.
If Google Analytics or other non-essential analytics technologies are used, they will be enabled only after consent where required and will be described in the dedicated Cookie Policy.
You can review more details in the Cookie Policy available on the website.
9. Data Security
We apply reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or unauthorized disclosure.
However, no system can guarantee absolute security, and we continuously review and improve our security measures.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the platform, legal requirements, or our service providers.
When changes are significant, we will update the date on this page and, where appropriate, provide additional notice.